Privacy Policy

1. Introduction

We value your privacy and strive to protect your personal information. This policy explains our data handling practices and your rights regarding the information you provide to us.

2. Information We Collect

We collect different types of information to provide and improve our services. This includes:

a. Personal Information:

• Name and contact information (e.g., email, phone number, address)
• Business information (e.g., company name, industry, and role)
• Financial information (e.g., payment details for transactions)
• Authentication credentials (e.g., username, passwords, and security questions)

b. Usage Data:

• Log data (e.g., IP addresses, browser type, and access times)
• Device information (e.g., operating system and device identifiers)
• Transaction history (e.g., trades, payments, and services used)
• Platform usage patterns (e.g., pages visited, time spent on the platform)
• Communication records (e.g., customer support interactions)

3. How We Use Your Information

• Provide, operate, and maintain our services
• Process transactions and manage payments via TX-Pay
• Improve the platform's performance and user experience
• Ensure compliance with legal and regulatory requirements (e.g., KYC/AML procedures)
• Detect, investigate, and prevent fraudulent activities and security breaches
• Send service updates, transaction notifications, and marketing communications

4. Data Security

We implement industry-standard technical and organizational measures to protect your information. Our security practices include:

• Encryption of sensitive data both at rest and in transit
• Access controls and authentication protocols to limit unauthorized access
• Regular security audits and assessments to identify and mitigate risks
• Blockchain technology for transaction integrity and tamper-resistant records

5. Data Sharing and Disclosure

We may share your information under the following circumstances:

• With Service Providers and Partners: To facilitate platform operations
• With Legal Authorities: When required by law or to respond to valid legal processes
• With Other Users: As necessary to execute transactions
• With Corporate Affiliates: For internal administrative purposes

We do not sell or rent your personal information to third parties. All data is securely stored on a decentralized blockchain, ensuring that it remains immutable and tamper-proof, even to us.

6. Your Rights

You have the following rights regarding your personal information:

• Access: Request access to the information we hold about you
• Correction: Update or correct inaccurate or incomplete data
• Deletion: Request the deletion of your personal data
• Objection: Object to the processing of your data
• Portability: Obtain a copy of your data in a structured format

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@tradex.com
Address: 123 Trade Street, New York, NY 10001